Terms of Service
Effective Date: May 2026
Welcome to Rakou (“Rakou,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Rakou mobile application, website, and related services (collectively, the “Service”).
Rakou is an AI-powered golf onboarding and practice platform designed to help beginner golfers learn, practice, and build confidence through educational content, personalized onboarding, and camera-based movement guidance.
By accessing or using Rakou, you agree to these Terms.
1. Eligibility
You must be at least 13 years old to use Rakou.
If you are under the age of majority in your jurisdiction, you may only use the Service with permission from a parent or legal guardian.
By using Rakou, you represent that you meet these requirements.
2. Description of the Service
Rakou provides:
- beginner golf onboarding experiences
- personalized golf learning roadmaps
- educational golf content
- practice and movement guidance
- camera-based posture feedback
- progress tracking and related features
Rakou is intended for educational and informational purposes only.
Rakou does not provide professional golf instruction, medical advice, or certified athletic training.
3. Camera Access and Device Permissions
Certain Rakou features require access to your device camera in order to function properly.
By enabling these features, you grant Rakou permission to access your camera solely for:
- posture guidance
- movement analysis
- practice feedback
- related app functionality
You may disable camera permissions at any time through your device settings, although some features may no longer function.
4. User Data and Progress
Rakou may store certain information to provide and improve the Service, including:
- onboarding responses
- roadmap progress
- lesson completion
- practice activity
- device identifiers
- usage analytics
This information may be stored locally on your device and/or through Rakou's cloud infrastructure.
We use this data to:
- personalize your experience
- restore progress across sessions
- improve product functionality
- understand product usage patterns
Your use of Rakou is also governed by our Privacy Policy.
5. Educational Disclaimer
Rakou is designed to support learning and practice.
Any guidance, posture feedback, movement suggestions, or educational content provided through the Service:
- are informational only
- may not be accurate for every individual
- should not be considered professional instruction
Results may vary depending on factors such as:
- body type
- camera angle
- lighting conditions
- device performance
- user movement
Rakou makes no guarantees regarding:
- golf performance
- skill improvement
- athletic results
- movement accuracy
6. Safety
You are responsible for using Rakou safely and responsibly.
Before practicing movements or swings:
- ensure you have adequate surrounding space
- avoid nearby people or objects
- remain aware of your environment
Rakou is not responsible for any:
- injuries
- accidents
- property damage
- physical strain
- losses resulting from your use of the Service
7. Acceptable Use
You agree not to:
- misuse the Service
- interfere with Rakou systems or infrastructure
- reverse engineer or attempt to access source code
- scrape, copy, or redistribute Rakou content without permission
- use Rakou for unlawful or harmful purposes
- upload malicious code or harmful material
We reserve the right to suspend or terminate access for misuse of the Service.
8. Intellectual Property
Rakou and all related content, technology, branding, designs, interfaces, educational materials, and software are owned by Rakou or its licensors and are protected under applicable intellectual property laws.
Using Rakou does not grant you ownership rights to the Service or its content.
9. Third-Party Services
Rakou may use third-party infrastructure and service providers, including:
- cloud hosting providers
- analytics providers
- AI providers
- payment providers
Your use of third-party services may also be subject to their own terms and policies.
Rakou is not responsible for third-party services or interruptions caused by them.
10. Service Availability
We may update, modify, suspend, or discontinue parts of the Service at any time without notice.
Rakou does not guarantee uninterrupted or error-free operation.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAKOU DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY
- RELIABILITY
We do not guarantee that:
- the Service will always be available
- feedback or educational content will be accurate
- the Service will be error-free or uninterrupted
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAKOU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
This includes, without limitation:
- data loss
- business interruption
- injuries
- property damage
- loss of profits
Your use of Rakou is at your own risk.
13. Termination
We may suspend or terminate your access to Rakou at any time if:
- you violate these Terms
- misuse the Service
- create risks for Rakou or other users
You may stop using Rakou at any time.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration unless otherwise required by applicable law.
15. Changes to These Terms
We may update these Terms from time to time.
Continued use of Rakou after changes become effective constitutes acceptance of the revised Terms.
16. Contact
If you have any questions regarding these Terms, please contact:
RAKOU INC.
8 The Green, Ste R
Dover, DE 19901
Email: hello@rakou.app
17. Acknowledgment
By using Rakou, you acknowledge that:
- you have read these Terms
- you understand them
- you agree to be bound by them